Information Technology Management

Information technology management continues to evolve at a breathtaking speed. Advances in information technology have profound effects on how firms generate value and how entire industries are structured. Understanding the opportunities and threats created by advances in IT is critical for modern-day managers, and this understanding will grow in importance as more and more business is conducted in "virtual" domains in the future.
View the Curriculum

Current Areas of Research

Business analytics
Business value of information technology
Cybersecurity and privacy
Crowdfunding and fintech
Diffusion of IT products and services
Economic and behavioral implications of electronic commerce
Emerging technologies and emerging business models for IT products and services
IT strategy and innovation
Platforms and open innovation
Social media and digital advertising
Mobile internet
Networks and online communities
Virtualization of business and societal processes

What Sets Us Apart

Undergraduate in Business Analytics

U.S. News & World Report, 2022 - 2023

Undergraduate in Information Systems

U.S. News & World Report, 2022 - 2023

MBA in Information Systems

U.S. News & World Report, 2023

Patricia Angle (2019) - Florida Gulf Coast University
Kaushik Dutta (2003) - Florida International University
Michael Frutiger (2015) - Arizona State University (Non-tenure-track position)
Peng Huang (2010) - University of Maryland - College Park
Yunyoung Hur (2021) - George Mason University
Karthik Babu Nattamai Kannan (2018) - Initial Placement: Southern Methodist University
Sung Kim (2001) - University of Wisconsin - Madison
Zhanfei Lei (2019) - University of Massachusetts - Amherst
Jifeng Luo (2008) - Shanghai Jiao Tong University
Chih Hung Peng (2012) - City University of Hong Kong
Zhe (Jewel) Qu (2007) - University of Texas – Pan American
Sam Ransbotham (2008) - Boston College
German F. Retana (2013) - INCAE Business School (Costa Rica)
Michael A. Smith (1998) - University of North Carolina – Charlotte
Jai-Yeol Son (2001) - University of British Columbia
Hemang Subramanian (2015) - Florida International University
Helen Thomas (2001) - Carnegie Mellon University
Hongchang Wang (2019) - University of Texas - Dallas
Wen Wen (2012) - University of Texas - Austin
Tianshi Wu (2013) - Harbin Institute of Technology (China)
Peng Xie (2017) - California State University - East Bay
Jiao “Tina” Xu (2015) - University of Wisconsin - Madison (Non-tenure-track position)
Dezhi Yin (2012) - University of Missouri
Vivian Zhong (2007) - Erasmus University

Faculty and PhD Students

Faculty Research in Information Technology Management

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Year	Title	Journal	Author(s)	Type
2022	Economics of Ransomware: Risk Interdependence and Large-Scale Attacks	Management Science	August, Terrence Dao, Duy Niculescu, Marius Florin	Published Papers	View
August, Terrence, Duy Dao, and Marius Florin Niculescu, "Economics of Ransomware: Risk Interdependence and Large-Scale Attacks", Management Science, 2022, Vol. 68, No. 12, pp. 8979-9002
2022	Spillovers from Online Engagement	Management Science	Pattabhiramaiah, Adithya Overby, Eric M. Xu, Lizhen	Published Papers
Adithya Pattabhiramaiah, Eric M. Overby, and Lizhen Xu. 2022. "Spillovers from Online Engagement: How A Newspaper Subscriber's Activation of Digital Paywall Access Affects Her Retention and Subscription Revenue," Management Science, Vol. 68, No. 5, pp. 3528-3548.
2022	Swayed by the Reviews-Disentangling the Effects of Average Ratings and Individual Reviews in Online Word-of-Mouth	Production and Operations Management	Lei, Zhanfei Yin, Dezhi Mitra, Saby Zhang, Han	Published Papers	View
“Swayed by the Reviews: Disentangling the Effects of Average Ratings and Individual Reviews in Online Word-of-Mouth," with Zhanfei Lei, Dezhi Yin, and Saby Mitra, Production and Operations Management, forthcoming.
2022	Social Influence, Competition, and Free Riding	MIS Quarterly	Zhang, Han Huang, He Huang, Yan Yan, Zhijun	Published Papers	View
“Social Influence, Competition, and Free Riding: Examining Seller Interactions Within an Online Social Network,” with He Huang, Yan Huang, and Zhijun Yan, MIS Quarterly, forthcoming.
2021	Anger in Online Reviews- Unhelpful but Persuasive	MIS Quarterly	Yin, Dezhi Bond, Samuel Zhang, Han	Published Papers	View
"Anger in Online Reviews: Unhelpful but Persuasive?" with Dezhi Yin and Samuel Bond, MIS Quarterly, Vol. 45, No. 3, September 2021, 1059-1086.
2021	Focus Within or On Others- The Impact of Reviewers Attentional Focus on Review Helpfulness	Information Systems Research	Zhang, Han Lei, Zhanfei Yin, Dezhi	Published Papers	View
“Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness,” with Zhanfei Lei and Dezhi Yin, Information Systems Research, Vol. 32, No. 3, September 2021, 801-809.
2021	Platform Competition under Network Effects- Piggybacking and Optimal Subsidization	Information Systems Research	Dou, Y. Wu, D.J.	Published Papers	View
Dou, Y. and D.J. Wu, “Research Note – Platform Competition under Network Effects: Piggybacking and Optimal Subsidization,” Information Systems Research, Vol. 32, No. 3, pp. 820-835, September 2021.
2021	Education Crowdfunding on Student Performance- An Empirical Study	Information Systems Research	Gao, Q. Lin, M. Wu, D.J.	Published Papers	View
Gao, Q., M. Lin, and D.J. Wu, “Education Crowdfunding on Student Performance: An Empirical Study,” Information Systems Research, Vol. 32, No. 1, pp. 53-71, March 2021.
2020	More than Words in Medical Question-and-Answer Sites	Information Systems Research	Zhang, Han Peng, Chih-Hung Yin, Dezhi	Published Papers	View
"More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective," with Chih-Hung Peng and Dezhi Yin, Information Systems Research, Vol. 31, No. 3, September 2020, 913-928.
2019	Battle of the Internet Channels- How Do Mobile and Fixed-Line Quality Drive Internet Use	Information Systems Research	Xu, Jiao Forman, Chris Hu, Yu Jeffrey	Published Papers
Xu, Jiao, Chris Forman, and Yu Jeffrey Hu. "Battle of the Internet Channels: How Do Mobile and Fixed-Line Quality Drive Internet Use?." Information Systems Research 30, no. 1 (2019): 65-80.
2019	Forward-Looking Behavior in Mobile Data Consumption and Targeted Promotion Design- A Dynamic Structural Model	Information Systems Research	Xu, Lizhen Duan, Jason A. Hu, Yu Jeffrey	Published Papers
Lizhen Xu, Jason A. Duan, Yu (Jeffrey) Hu, Yuan Cheng, and Yan Zhu. 2019. "Forward-Looking Behavior in Mobile Data Consumption and Targeted Promotion Design: A Dynamic Structural Model," Information Systems Research, Vol. 30, No. 2, pp. 616-635.
2019	Forward-Looking Behavior in Mobile Data Consumption and Targeted Promotion Design	Information Systems Research	Xu, Lizhen Duan, Jason A. Hu, Yu Jeffrey Cheng, Yuan Zhu, Yan	Published Papers
Lizhen Xu, Jason A. Duan, Yu (Jeffrey) Hu, Yuan Cheng, and Yan Zhu. 2019. "Forward-Looking Behavior in Mobile Data Consumption and Targeted Promotion Design: A Dynamic Structural Model," Information Systems Research, Vol. 30, No. 2, pp. 616-635.
2018	Strategic Intellectual Property Sharing	Information Systems Research	Niculescu, M. F. Wu, D.J. Xu, L.	Published Papers	View
M. F. Niculescu, D.J. Wu, L. Xu. "Strategic Intellectual Property Sharing: Competition on an Open Technology Platform Under Network Effects", Information Systems Research, 2018, Vol. 29(2), pp. 498-519
2018	Technology Support and Post-Adoption IT Service Use	Management Information Systems Quarterly	Retana, German Forman, Chris Narasimhan, Sridhar Niculescu, Marius Florin Wu, D.J.	Published Papers	View
Retana, German, Chris Forman, Sridhar Narasimhan, Marius Florin Niculescu, and D. J. Wu, "Technology Support and Post-Adoption IT Service Use: Evidence from the Cloud", Management Information Systems Quarterly, 2018, Vol. 42(3), pp. 961-978
2018	Online Reviews and Collaborative Service Provision	Production and Operations Management	Sun, Haoying Xu, Lizhen	Published Papers
Haoying Sun and Lizhen Xu. 2018. "Online Reviews and Collaborative Service Provision: A Signal-Jamming Model," Production and Operations Management, Vol. 27, No. 11, pp. 1960-1977.
2018	Technology Support and Post-Adoption IT Service Use	MIS Quarterly	Retana, G. Forman, C. Narasimhan, S. Niculescu, M. Wu, D.J.	Published Papers	View
Retana, G., C. Forman, S. Narasimhan, M. Niculescu, and D.J. Wu, “Technology Support and Post-Adoption IT Service Use: Evidence from the Cloud,” MIS Quarterly, Vol. 42, No. 3, pp. 961-978, September 2018.
2018	Strategic Intellectual Property Sharing	Information Systems Research	Niculescu, M. Wu, D.J. Xu, L.Z.	Published Papers	View
Niculescu, M., D.J. Wu and L.Z. Xu, “Strategic Intellectual Property Sharing: Competition on an Open Technology Platform under Network Effects,” Information Systems Research, Vol. 29, No. 2, pp. 498-519, June 2018.
2017	Selling or Leasing- Pricing Information Goods with Depreciation of Consumer Valuation	Information Systems Research	Dou, Yifan Hu, Yu Jeffrey Wu, D.J.	Published Papers
Dou, Yifan, Yu Jeffrey Hu, and D.J. Wu. 2017. “Selling or Leasing? Pricing Information Goods with Depreciation of Consumer Valuation.” Information Systems Research. Forthcoming.
2017	The Impact of eBook Distribution on Print Sales- Analysis of a Natural Experiment	Management Science	Chen, Hailiang Hu, Yu Jeffrey Smith, Michael D.	Published Papers
Chen, Hailiang, Yu Jeffrey Hu, and Michael D. Smith. 2017. “The Impact of eBook Distribution on Print Sales: Analysis of a Natural Experiment.” Management Science. Forthcoming.
2017	Technology Support and Post-Adoption IT Service Use	Management Information Systems Quarterly	Retana, German Forman, Chris Narasimhan, Sridhar Niculescu, Marius Florin Wu, D.J.	Published Papers	View
Retana, German, Chris Forman, Sridhar Narasimhan, Marius Florin Niculescu, and D. J. Wu, "Technology Support and Post-Adoption IT Service Use: Evidence from the Cloud", under revision
2016	Incentive Problems in Performance-based Online Advertising: Cost-per-Click vs. Cost-per-Action	Management Science	Hu, Yu Jeffrey Shin, Jiwoong Tang, Zhulei	Published Papers
Hu, Yu Jeffrey, Jiwoong Shin, and Zhulei Tang. 2016. “Incentive Problems in Performance-based Online Advertising: Cost-per-Click vs. Cost-per-Action.” Management Science, 62(7) 2022-2038.
2016	The Double-Edged Sword of Backward Compatibility	Information Systems Research	Hann, I-H Koh, B. Niculescu, M. F.	Published Papers	View
Hann,I-H, B. Koh, and M. F. Niculescu, "The Double-Edged Sword of Backward Compatibility: The Adoption of Multi-Generational Platforms in the Presence of Intergenerational Services", Information Systems Research, 2016, Vol. 27, No. 1, pp. 112-130
2016	When Do Consumers Value Positive versus Negative Reviews	Information Systems Research	Zhang, Han Yin, Dezhi Mitra, Saby	Published Papers	View
"When Do Consumers Value Positive versus Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth," with Dezhi Yin and Saby Mitra, Information Systems Research,Vol. 27, No. 1, March 2016, 131 – 144.
2016	Information Technology, Cross-Channel Capabilities, and Managerial Actions	Journal of the Association for Information Systems	Zhang, Han Luo, Jifeng Fan, Ming	Published Papers	View
“Information Technology, Cross-Channel Capabilities, and Managerial Actions: A Longitudinal Study of the U.S. Apparel Industry,” with Jifeng Luo and Ming Fan, Journal of the Association for Information Systems, Vol. 17, No. 5, May 2016, 308 – 327.
2016	Knowledge Sharing in Online Health Communities	Information and Management	Zhang, Han Yan, Zhijun Wang, Tianmei Chen, Yi	Published Papers
“Knowledge Sharing in Online Health Communities: A Social Exchange Theory Perspective,” with Zhijun Yan, Tianmei Wang and Yi Chen, Information and Management, Vol. 53, No. 5, July 2016, 643 – 653.
2016	Proactive Customer Education Customer Retention and Demand for Technology Support	Manufacturing and Service Operations Management	Retana, G. Forman, C. Wu, D.J.	Published Papers	View
Retana, G., C. Forman, and D.J. Wu, “Proactive Customer Education, Customer Retention, and Demand for Technology Support: Evidence from a Field Experiment,” Manufacturing and Service Operations Management (M&SOM), Vol. 18, No. 1, pp. 34-50, Winter 2016.
2015	IT-Enabled Broadcasting in Social Media- An Empirical Study of Artists Activities and Music Sales	Information Systems Research	Chen, Hailiang De, Prabuddha Hu, Yu Jeffrey	Published Papers
Chen, Hailiang, Prabuddha De, and Yu Jeffrey Hu. 2015. “IT-Enabled Broadcasting in Social Media: An Empirical Study of Artists’ Activities and Music Sales.” Information Systems Research, 26(3) 513-531.
2015	Competing for Attention- An Empirical Study of Online Reviewers Strategic Behaviors	MIS Quarterly	Shen, Wenqi Hu, Yu Jeffrey Rees, Jackie	Published Papers
Shen, Wenqi, Yu Jeffrey Hu, and Jackie Rees. 2015. “Competing for Attention: An Empirical Study of Online Reviewers’ Strategic Behaviors.” MIS Quarterly, 39(3) 683-696.
2014	Wisdom of Crowds- The Value of Stock Opinions Transmitted Through Social Media	Review of Financial Studies	Chen, Hailiang De, Prabuddha Hu, Yu Jeffrey Hwang, Byoung-Hyoun	Published Papers
Chen, Hailiang, Prabuddha De, Yu Jeffrey Hu, and Byoung-Hyoun Hwang. 2014. "Wisdom of Crowds: The Value of Stock Opinions Transmitted Through Social Media." Review of Financial Studies. http://ssrn.com/abstract=1807265
2014	The Impact of Sales Tax on Remote Sales- Evidence from a Natural Experiment	International Journal of Industrial Organization	Hu, Yu Jeffrey Tang, Zhulei	Published Papers
Hu, Yu Jeffrey, and Zhulei Tang. 2014. “The Impact of Sales Tax on Remote Sales: Evidence from a Natural Experiment.” International Journal of Industrial Organization, 32, 84-90.
2014	Cloud Implications on Software Network Structure and Security Risks	Information Systems Research	August, Terrence Niculescu, Marius Florin Shin, Hyo-duk	Published Papers	View
August, Terrence, Marius Florin Niculescu, and Hyo-duk Shin, "Cloud Implications on Software Network Structure and Security Risks", Information Systems Research, 2014, Vol. 25(3), pp. 489-510 (article + ecompanion)
2014	Economics of Free Under Perpetual Licensing	Information Systems Research	Niculescu, Marius Florin Wu, D.J.	Published Papers	View
Niculescu, Marius Florin and D. J. Wu, "Economics of Free Under Perpetual Licensing: Implications for the Software Industry", Information Systems Research, 2014, Vol. 25(1), pp. 173-199 (article + ecompanion)
2014	Path to Purchase-A Mutually Exciting Point Process Model for Online Advertising and Conversion	Management Science	Xu, Lizhen Duan, Jason A. Whinston, Andrew	Published Papers
Lizhen Xu, Jason A. Duan, and Andrew Whinston. 2014. "Path to Purchase: A Mutually Exciting Point Process Model for Online Advertising and Conversion," Management Science, Vol. 60, No. 6, pp. 1392-1412.
2014	Digital Platforms- When is Participation Valuable	Communications of the ACM	Ceccagnoli, M Forman, C. Huang, P. Wu, D.J.	Published Papers	View
Ceccagnoli, M., C. Forman, P. Huang, and D.J. Wu, “Digital Platforms: When is Participation Valuable?” Communications of the ACM, Vol. 57, No. 2, pp. 38-39, February 2014.
2014	Economics of Free Under Perpetual Licensing- Implications for the Software Industry	Information Systems Research	Niculescu, M. Wu, D.J.	Published Papers	View
Niculescu, M. and D. J. Wu, “Economics of Free Under Perpetual Licensing: Implications for the Software Industry,” Information Systems Research, Vol. 25, No. 1, pp. 173-199, March 2014.
2014	An Empirical Analysis of Price, Quality, and Incumbency in Procurement Auctions	Manufacturing and Service Operations Management	Tunca, T. Wu, D.J. Zhong, F.	Published Papers	View
Tunca, T., D.J. Wu, and F. Zhong, “An Empirical Analysis of Price, Quality, and Incumbency in Procurement Auctions,” Manufacturing and Service Operations Management (M&SOM), 16(3): 346-364.
2014	An Empirical Analysis of Price Quality and Incumbency	Manufacturing and Service Operations Management	Tunca, T. Wu, D.J. Zhong, F.	Published Papers	View
Tunca, T., D.J. Wu, and F. Zhong, “An Empirical Analysis of Price, Quality, and Incumbency in Procurement Auctions,” Manufacturing and Service Operations Management (M&SOM), Vol. 16, No. 3, pp. 346-364, Summer 2014.
2013	Competing in the Age of Omnichannel Retailing	MIT Sloan Management Review	Brynjolfsson, Erik Hu, Yu Jeffrey Rahman, Mohammad	Published Papers
Brynjolfsson, Erik, Yu Jeffrey Hu, and Mohammad Rahman. 2013. “Competing in the Age of Omnichannel Retailing.” MIT Sloan Management Review.
2013	Product-Oriented Web Technologies and Product Returns- An Exploratory Study	Information Systems Research	De, Prabuddha Hu, Yu Jeffrey Rahman, Mohammad	Published Papers
De, Prabuddha, Yu Jeffrey Hu, and Mohammad Rahman. 2013. “Product-Oriented Web Technologies and Product Returns: An Exploratory Study.” Information Systems Research, 24(4) 998-1010.
2013	The Influence of Software Process Maturity and Customer Error Reporting on Software Release and Pricing	Management Science	August, Terrence Niculescu, Marius Florin	Published Papers	View
August, Terrence and Marius Florin Niculescu, "The Influence of Software Process Maturity and Customer Error Reporting on Software Release and Pricing", Management Science, 2013, Vol. 59(12), pp. 2702-2726
2013	Engineering Optimal Network Effects via Social Media Features	Information Systems Research	Dou, Yifan Niculescu, Marius Florin Wu, D.J.	Published Papers
Dou, Yifan, Marius Florin Niculescu, and D. J. Wu, "Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services", Information Systems Research, 2013, Vol. 24(1), pp. 164-185
2013	Why Do Users Continue Using Social Networking Sites	Information and Management	Zhang, Han Ku, Yi-Cheng Chen, Rui	Published Papers
“Why Do Users Continue Using Social Networking Sites? An Exploratory Study of Members in the United States and Taiwan,” with Yi-Cheng Ku and Rui Chen, Information and Management, Vol. 50, Issue 7, November 2013, 571-581.
2013	Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services	Information Systems Research	Dou, Y. Niculescu, M. Wu, D.J.	Published Papers	View
Dou, Y., M. Niculescu, and D.J. Wu, “Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services,” Information Systems Research, Vol. 24, No. 1, pp. 164-185, March 2013.
2013	Appropriability Mechanisms and the Platform Partnership Decision- Evidence from Enterprise Software	Management Science	Huang, P. Ceccagnoli, M. Forman, C. Wu, D.J.	Published Papers	View
Huang, P., M. Ceccagnoli, C. Forman, and D.J. Wu, “Appropriability Mechanisms and the Platform Partnership Decision: Evidence from Enterprise Software,” Management Science, Vol. 59, No. 1, pp. 102-121, January 2013.
2013	IT Implementation Contract Design- Analytical and Experimental Investigation of IT Payoff	Information Systems Research	Wu, D.J. Ding, M. Hitt, L.	Published Papers	View
Wu, D.J., M. Ding, and L. Hitt, “IT Implementation Contract Design: Analytical and Experimental Investigation of IT Payoff, Learning and Contract Structure,” Information Systems Research, Vol. 24, No. 3, pp. 787-801, September 2013.
2012	Underlying Consumer Heterogeneity in Markets for Subscription-Based IT Services	Information Systems Research	Niculescu, Marius Florin Shin, Hyo-duk Whang, Seungjin	Published Papers	View
Niculescu, Marius Florin, Hyo-duk Shin, and Seungjin Whang, "Underlying Consumer Heterogeneity in Markets for Subscription-Based IT Services with Network Effects", Information Systems Research, 2012, Vol. 23 (4), pp. 1322-1341 (article + ecompanion)
2012	Codiffusion of Wireless Voice and Data Services	Information Systems Research	Niculescu, Marius Florin Whang, Seungjin	Published Papers	View
Niculescu, Marius Florin and Seungjin Whang, "Codiffusion of Wireless Voice and Data Services: An Empirical Analysis of the Japanese Mobile Telecommunications Market", Information Systems Research, 2012, Vol. 23 (1), pp. 260-279
2012	Effects of the Presence of Organic Listing in Search Advertising	Information Systems Research	Xu, Lizhen Chen, Jianqing Whinston, Andrew	Published Papers
Lizhen Xu, Jianqing Chen, and Andrew Whinston. 2012. "Effects of the Presence of Organic Listing in Search Advertising," Information Systems Research, Vol. 23, No. 4, pp. 1284-1302.
2012	The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction	MIS Quarterly	Zhang, Han Luo, Jifeng Ba, Sulin	Published Papers	View
“The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction,” with Jifeng Luo and Sulin Ba, MIS Quarterly, Vol. 36, No. 4, December 2012, 1131 - 1144.
2012	Co-creation of Value in a Platform Ecosystem-The Case of Enterprise Software	MIS Quarterly	Ceccagnoli, M. Forman, C. Huang, P. Wu, D.J.	Published Papers	View
Ceccagnoli, M., C. Forman, P. Huang, and D.J. Wu, “Co-creation of Value in a Platform Ecosystem: The Case of Enterprise Software,” MIS Quarterly, Vol. 36, No. 1, pp. 263-290, March 2012.
2011	Goodbye Pareto Principle, Hello Long Tail- The Effect of Search Costs on the Concentration of Product Sales	Management Science	Brynjolfsson, Erik Hu, Yu Jeffrey Simester, Duncan	Published Papers
Brynjolfsson, Erik, Yu Jeffrey Hu, and Duncan Simester. 2011. “Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales.” Management Science, 57(8) 1373-1386.
2011	Managing Product Variety and Collocation in a Competitive Environment- An Empirical Investigation of Consumer Electronics Retailing	Management Science	Ren, Charlotte Hu, Yu Jeffrey Hausman, Jerry	Published Papers
Ren, Charlotte, Ye Hu, Yu (Jeffrey) Hu, and Jerry Hausman. 2011. “Managing Product Variety and Collocation in a Competitive Environment: An Empirical Investigation of Consumer Electronics Retailing.” Management Science, 57(6) 1009-1024.
2011	Price Competition and Endogenous Valuation in Search Advertising	Journal of Marketing Research	Xu, Lizhen Chen, Jianqing Whinston, Andrew	Published Papers
Lizhen Xu, Jianqing Chen, and Andrew Whinston. 2011. "Price Competition and Endogenous Valuation in Search Advertising," Journal of Marketing Research, Vol. 48, No. 3, pp. 566-586.
2010	Long Tails vs. Superstars- The Effect of Information Technology on Product Variety and Sales Concentration Patterns	Information Systems Research	Brynjolfsson, Erik Hu, Yu Jeffrey Smith, Michael D.	Published Papers
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Michael D. Smith. 2010. “Long Tails vs. Superstars: The Effect of Information Technology on Product Variety and Sales Concentration Patterns.” Information Systems Research, 21(4) 736-747.
2010	Technology Usage and Online Sales- An Empirical Study	Management Science	De, Prabuddha Hu, Yu Jeffrey Rahman, Mohammad	Published Papers
De, Prabuddha, Yu (Jeffrey) Hu, and Mohammad Rahman. 2010. “Technology Usage and Online Sales: An Empirical Study.” Management Science, 56(11) 1930-1945.
2010	Managing Project Failure Risk through Contingent Contracts in Procurement Auctions	Decision Analysis	Chen, Jianqing Xu, Lizhen Whinston, Andrew	Published Papers
Jianqing Chen, Lizhen Xu, and Andrew Whinston. 2010. "Managing Project Failure Risk through Contingent Contracts in Procurement Auctions," Decision Analysis, Vol. 7, No. 1, pp. 23-39.
2010	Oligopolistic Pricing with Online Search	Journal of Management Information Systems	Xu, Lizhen Chen, Jianqing Whinston, Andrew	Published Papers
Lizhen Xu, Jianqing Chen, and Andrew Whinston. 2010. "Oligopolistic Pricing with Online Search," Journal of Management Information Systems, Vol. 27, No. 3, pp. 111-141.
2010	The Effects of Web Assurance Seals on Consumers Initial Trust in an Online Vendor	Decision Support Systems	Zhang, Han Hu, Xiaorui Wu, Guohua Wu, Yuhong	Published Papers	View
“The Effects of Web Assurance Seals on Consumers’ Initial Trust in an Online Vendor: A Functional Perspective,” with Xiaorui Hu, Guohua Wu and Yuhong Wu, Decision Support Systems, Vol. 48, No. 2, January 2010, 407-418.
2009	Battle of The Retail Channels- How Product Selection and Geography Drive Cross-channel Competition	Management Science	Brynjolfsson, Erik Hu, Yu Jeffrey Rahman, Mohammad	Published Papers
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Mohammad Rahman. 2009. "Battle of The Retail Channels: How Product Selection and Geography Drive Cross-channel Competition." Management Science, 55(11) 1755-1765. http://ssrn.com/abstract=995647
2009	Dynamics of Retail Advertising- Evidence from a Field Experiment	Economic Inquiry	Simester, Duncan Hu, Yu Jeffrey Brynjolfsson, Erik Anderson, Eric	Published Papers
Simester, Duncan, Yu (Jeffrey) Hu, Erik Brynjolfsson, and Eric Anderson. 2009. “Dynamics of Retail Advertising: Evidence from a Field Experiment.” Economic Inquiry, 47(3) 482-499.
2008	Determinants of Online Merchant Rating	Decision Support Systems	Zhang, Han Qu, Zhe Li, Clifford Haizheng	Published Papers
“Determinants of Online Merchant Rating: Content Analysis of Yahoo Merchant Comments,” with Zhe Qu and Clifford Haizheng Li, Decision Support Systems, Vol. 46, No. 1, December 2008, 440-449.
2007	Gaining Trust through Online Privacy Protection- Self-Regulation, Mandatory Standards, or Caveat Emptor	Journal of Management Information Systems	Tang, Zhulei Hu, Yu Jeffrey Smith, Michael D.	Published Papers
Tang, Zhulei, Yu (Jeffrey) Hu, and Michael D. Smith. 2007. “Gaining Trust through Online Privacy Protection: Self-Regulation, Mandatory Standards, or Caveat Emptor.” Journal of Management Information Systems, 24(4) 153-173.
2007	Effects of a Reputation Feedback System on an Online Consumer-to-Consumer Auction Market	Decision Support Systems	Zhang, Han Yang, Jian Hu, Xiaorui	Published Papers	View
“Effects of a Reputation Feedback System on an Online Consumer-to-Consumer Auction Market,” with Jian Yang and Xiaorui Hu, Decision Support Systems, Vol. 44, No. 1, November 2007, 93-105.
2007	The Effectiveness of Escrow Model- An Experimental Framework for Dynamic Online Environments	Journal of Organizational Computing and Electronic Commerce	Zhang, Han Hu, Xiaorui Lin, Zhangxi	Published Papers	View
“The Effectiveness of Escrow Model: An Experimental Framework for Dynamic Online Environments,” with Xiaorui Hu and Zhangxi Lin, Journal of Organizational Computing and Electronic Commerce, Vol. 17, No. 2, 2007, 119-143.
2006	From Niches to Riches- The Anatomy of the Long Tail	MIT Sloan Management Review	Brynjolfsson, Erik Hu, Yu Jeffrey Smith, Michael D.	Published Papers
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Michael D. Smith. 2006. “From Niches to Riches: The Anatomy of the Long Tail.” MIT Sloan Management Review, 47(4) 67-71.
2006	Factors Affecting Payment Choices in Online Auctions	Decision Support Systems	Zhang, Han Li, Clifford Haizheng	Published Papers
“Factors Affecting Payment Choices in Online Auctions: A Study of eBay Traders,” with Clifford Haizheng Li, Decision Support Systems, Vol. 42, No. 2, November 2006, 1076-1088.
2005	Choice of Transaction Channels- The Effects of Product Characteristics on Market Evolution	Journal of Management Information Systems	Zhang, Han Ba, Sulin Stallaert, Jan Whinston, Andrew B.	Published Papers	View
"Choice of Transaction Channels: The Effects of Product Characteristics on Market Evolution," with Sulin Ba, Jan Stallaert, and Andrew B. Whinston, Journal of Management Information Systems, Vol. 21, No. 4, Spring 2005, 173-197.
2005	Buyers Efficient E-Sourcing Structure- Centralize or Decentralize	Journal of Management Information Systems	Dai, R. Narasimhan, S. Wu, D.J.	Published Papers	View
Dai, R., S. Narasimhan, and D.J. Wu, “Buyer's Efficient E-Sourcing Structure: Centralize or Decentralize?,” Journal of Management Information Systems, Vol. 22, No. 2, pp. 141-164, Fall 2005.
2005	Competitive Options, Supply Contracting and Electronic Markets	Management Science	Wu, D.J. Kleindorfer, P.	Published Papers	View
Wu, D. J. and P. Kleindorfer, "Competitive Options, Supply Contracting and Electronic Markets," Management Science, Vol. 51, No. 3, pp. 452-466, March 2005.
2004	Hope or Hype- On the Viability of Escrow Services	Information Systems Research	Zhang, Han Hu, Xiaorui Lin, Zhangxi Whinston, Andrew B.	Published Papers	View
"Hope or Hype: On the Viability of Escrow Services as Trusted Third Parties in Online Auction Environments," with Xiaorui Hu, Zhangxi Lin, and Andrew B. Whinston, Information Systems Research, Vol. 15, No. 3, September 2004, 236-249.
2004	Health of Electronic Communities	Journal of Management Information Systems	Zhang, Han Geng, Xianjun Whinston, Andrew B.	Published Papers	View
"Health of Electronic Communities: An Evolutionary Game Approach," with Xianjun Geng and Andrew B. Whinston, Journal of Management Information Systems, Vol. 21, No. 3, Winter 2004-5, 83-110.
2003	Consumer Surplus in the Digital Economy- Estimating the Value of Increased Product Variety at Online Booksellers	Management Science	Brynjolfsson, Erik Hu, Yu Jeffrey Smith, Michael D.	Published Papers
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Michael D. Smith. 2003. “Consumer Surplus in the Digital Economy: Estimating the Value of Increased Product Variety at Online Booksellers.” Management Science, 49(11) 1580-1596.
2003	Building Trust in Online Auction Markets through an Economic Incentive Mechanism	Decision Support Systems	Zhang, Han Ba, Sulin Whinston, Andrew B.	Published Papers	View
"Building Trust in Online Auction Markets through an Economic Incentive Mechanism," with Sulin Ba and Andrew B. Whinston, Decision Support Systems, Vol. 35/3, 2003, 273-286.
2003	Integrating Long- and Short-term Contracting via Business-to-Business Exchanges for Capital-Intensive Industries	Management Science	Kleindorfer, P. Wu, D.J.	Published Papers	View
Kleindorfer, P. and D. J. Wu, "Integrating Long- and Short-term Contracting via Business-to-Business Exchanges for Capital-Intensive Industries," Management Science, Vol. 49, No. 11, pp. 1597-1615, November 2003.
2003	Codifiability, Relationship-Specific Information Technology Investment	Journal of Management Information Systems	Levi, M. Kleindorfer, P. Wu, D.J.	Published Papers	View
Levi, M., P. Kleindorfer, and D.J. Wu, “Codifiability, Relationship-Specific Information Technology Investment, and Optimal Contracting,” Journal of Management Information Systems, Vol. 20, No. 2, pp. 77-98, Fall 2003.
2002	Investment in Enterprise Resource Planning- Business Impact and Productivity Measures	Journal of Management Information Systems	Hitt, L. Wu, D.J. Zhou, X.	Published Papers	View
Hitt, L., D. J. Wu, and X. Zhou, "Investment in Enterprise Resource Planning: Business Impact and Productivity Measures," Journal of Management Information Systems, Vol. 19, No. 1, pp. 71-98, Summer 2002.

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