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Samuel Bond

Associate Professor

Area Chair, Marketing

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sam.bond@scheller.gatech.edu

404-385-3309

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Academic Areas: Marketing

Suite: 426

Office: 4139

Biography

Sam Bond joined the Scheller College of Business in 2007 after receiving his PhD from the Fuqua School of Business, Duke University. At Scheller, he teaches Marketing Management and Consumer Behavior at the graduate, undergraduate, and doctoral levels, and he participates in various custom executive education programs. He currently serves as Area Chair for Marketing and has previously served as Coordinator of the Marketing doctoral program.

Professor Bond's research deals with consumer psychology and behavior. Much of his work focuses on the consequences of modern technology for consumer information processing and decision making. His work has been published in outlets including the Journal of Consumer Research, Journal of Marketing Research, Management Science, MIS Quarterly, Journal of Consumer Psychology, Informations Systems Research, Organizational Behavior and Human Decision Processes, Journal of Behavioral Decision Making, and Decision Analysis.

Among various ongoing projects, Professor Bond is exploring the psychological aspects of product recommendation tools, interactive "smart" devices, and online decision aids. In addition, he is investigating how consumers process the emotional content of online reviews, social media and other online word-of-mouth. Professor Bond is examining the psychogical benefits and costs of utilizing modern, high-tech payment platforms. He is also working on ways to improve comparison of hedonic measures (like "satisfaction") across diverse populations.

Professor Bond has received various awards recognizing his research and teaching activities. In 2017, his paper “Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews” (with Dezhi Yin and Han Zhang) was deemed an Emerald Citation of Excellence based on cumulative impact. In 2012, he received the Best Publication Award from the Decision Analysis Society (INFORMS), for his paper "Improving the Generation of Decision Objectives" (with Kurt Carlson and Ralph Keeney). In 2011, Professor Bond was voted MBA Core Professor of the Year by students in the full-time MBA program at Scheller. Professor Bond has received competitive research grants from the Marketing Science Institute, the Sloan Foundation, and the Society for Judgment and Decision Making.

Education

Ph.D., Fuqua School of Business, Duke University
B.A. (Business Administration), Rhodes College, Memphis, TN
B.A. (Mathematics), Rhodes College, Memphis, TN

Teaching Interests

Consumer Behavior
Managerial Decision Making
Marketing Management

Research Interests

Psychology of Technology
Consumer Decision Making
Word-of-Mouth and Online Reviews
Decision Aids and Recommendation Tools

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Research Publications

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Type

Year	Title	Journal	Author(s)	Type
2021	Anger in Online Reviews- Unhelpful but Persuasive	MIS Quarterly	Yin, Dezhi Bond, Samuel Zhang, Han	Published Papers	View
"Anger in Online Reviews: Unhelpful but Persuasive?" with Dezhi Yin and Samuel Bond, MIS Quarterly, Vol. 45, No. 3, September 2021, 1059-1086.
2019	Speaking for Free: Word-of-Mouth in Free- and Paid-Product Settings	Journal of Marketing Research	Bond, Samuel D. He, Stephen Wen, Wen	Published Papers	View
Bond, Samuel D., He, Stephen, and Wen, Wen (2019), “Speaking for Free: Word-of-Mouth in Free- and Paid-Product Settings,” Journal of Marketing Research, 56(2) 276-90.
2018	Attribute Dismissal and Valence Effects in Preferential Decision Processing	Journal of Behavioral Decision Making	Hair, Michael Bond, Samuel D.	Published Papers	View
Hair, Michael, and Bond, Samuel D. “Attribute Dismissal and Valence Effects in Preferential Decision Processing,” Journal of Behavioral Decision Making, 2018, 31(1), 164-178.
2018	Beyond Beauty- Design Symmetry and Brand Personality	Journal of Consumer Psychology	Bajaj, Aditi Bond, Samuel D.	Published Papers	View
Bajaj, Aditi, and Bond, Samuel D. “Beyond Beauty: Design Symmetry and Brand Personality,” Journal of Consumer Psychology, 2018, 28(1), 77-98.
2017	Keep Your Cool or Let It Out- Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews	Journal of Marketing Research	Yin, Dezhi Bond, Samuel D. Zhang, Han	Published Papers	View
Yin, Dezhi, Bond, Samuel D., and Zhang, Han (2017). "Keep Your Cool or Let it Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews," Journal of Marketing Research, 54(3), 447-463.
2015	Beyond Beauty- Design Symmetry and Brand Personality	The Psychology of Design: Creating Consumer Desire	Bajaj, Aditi Bond, Samuel D.	Other
Bajaj, Aditi, and Bond, Samuel D. (2015). “Beyond Beauty: Design Symmetry and Brand Personality,” in R. Batra, D. Brei, and C. Seifert (eds.), The Psychology of Design: Creating Consumer Desire Armonk, NY: M. E. Sharpe.
2015	Why is the Crowd Divided	Journal of Consumer Research	He, Stephen Bond, Samuel D.	Published Papers	View
He, Stephen, and Bond, Samuel D. (2015) “Why is the Crowd Divided? Attribution for Dispersion in Online Word-of-Mouth,” Journal of Consumer Research, 41(6), 1509-1527.
2014	Anxious or Angry- Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews	MIS Quarterly	Yin, Dezhi Bond, Samuel D. Zhang, Han	Published Papers	View
Yin, Dezhi, Bond, Samuel D., and Zhang, Han (2014). “Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews,” MIS Quarterly, 38(2), 539-560.
2013	Word-of-Mouth and the Forecasting of Consumption Enjoyment	Journal of Consumer Psychology	He, Stephen Bond, Samuel D.	Published Papers	View
He, Stephen, and Bond, Samuel D. (2013). “Word-of-Mouth and the Forecasting of Consumption enjoyment,” Journal of Consumer Psychology, 23(4), 464-482.
2010	Improving the Generation of Decision Objectives	Decision Analysis	Bond, Samuel D. Carlson, Kurt, A. Keeney, Ralph L.	Published Papers	View
Bond, Samuel D., Carlson, Kurt, A., and Keeney, Ralph L. (2010). “Improving the Generation of Decision Objectives,” Decision Analysis, 7(3), 238-255.
2008	Generating Objectives- Can Decision Makers Articulate What They Want	Management Science	Bond, Samuel D. Carlson, Kurt A. Keeney, Ralph L.	Published Papers	View
Bond, Samuel D., Carlson, Kurt A., and Keeney, Ralph L. (2008). “Generating Objectives: Can Decision Makers Articulate What They Want?” Management Science, 54(1), 56-70.
2008	Consumer Judgment from a Dual-systems perspective	Review of Marketing Research	Bond, Samuel D. Bettman, James R. Luce, Mary F.	Published Papers
Bond, Samuel D., Bettman, James R., and Luce, Mary F. (2008). “Consumer Judgment from a Dual-systems perspective: Recent Evidence and Emerging Issues.” In N. K. Malhotra (ed.), Review of Marketing Research, Vol. 5, Armonk, NY: M. E. Sharpe.
2006	Information Distortion in the Evaluation of a Single Option	Organizational Behavior and Human Decision Processes	Bond, Samuel D. Carlson, Kurt A. Meloy, Margaret G. Tanner, Robin J. Russo, J. Edward	Published Papers	View
Bond, Samuel D., Carlson, Kurt A., Meloy, Margaret G., Tanner, Robin J., and Russo, J. Edward (2006). “Information Distortion in the Evaluation of a Single Option,” Organizational Behavior and Human Decision Processes 102(2), 240-254.
2006	Improving Preference Assessment	Management Science	Carlson, Kurt, C. Bond, Samuel D.	Published Papers	View
Carlson, Kurt C., and Bond, Samuel D. (2006). "Improving Preference Assessment: Limiting the Effects of Context Through Pre-exposure to Attribute Levels,” Management Science, 52(3), 410-421.

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