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Eric Overby

Steven A. Denning Professor of Technology and Management

Professor of Information Technology Management

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eric.overby@scheller.gatech.edu

404-385-7234

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Academic Areas: IT Management

Functional Areas: Business Analytics, Denning T&M

Suite: 471

Office: 4264

Biography

Dr. Eric Overby joined the Scheller College of Business faculty in the fall of 2007 after completing his PhD at Emory University.

Eric’s research is broadly motivated by a central observation: activities and processes that have traditionally been conducted in physical environments are shifting to electronic environments. Eric's research: (a) seeks to explain why some activities and processes are more suitable for migration to electronic environments than others, and (b) explores the implications of physical-to-electronic shifts in contexts such as the wholesale used car market, consumer lending, medical records, and the news media. Eric's research has appeared in academic journals such as Management Science, Information Systems Research, MIS Quarterly, Organization Science, Journal of Management Information Systems, and the European Journal of Information Systems. He was the inaugural recipient of the Sandy Slaughter Early Career Award from the INFORMS Information Systems Society in 2015, he received the Brady Family Award for Faculty Research Excellence from the Scheller College in 2022, and he has received multiple best paper awards.

Eric currently serves as the Faculty Director for the Steven A. Denning Technology & Management Program at Georgia Tech. He is also the Faculty Director for the Chief AI and Data Officer Certificate Program at Scheller. He has served on the Institute Provost’s Advisory Committee; the Scheller review, promotion, and tenure committee, including as chair; and Scheller's undergraduate and graduate curriculum committees. He served as an Associate Editor at Management Science from 2013-2025, and he has received multiple awards for his editorial and reviewing service. He has also received multiple teaching awards.

Education

Ph.D., Goizueta Business School, Emory University
Bachelor of Arts in Journalism, University of Georgia

Teaching Interests

Emerging technologies
Information systems
Research methods for observational studies

Research Interests

Migration of physical processes and activities to electronic environments, with applications in the wholesale used car market, consumer lending, medical records, and the news media
Electronic commerce and electronic markets
Geographic trade, market efficiency, and spatial arbitrage

In Scheller News

2025

2024

2023

2022

2021

2020

Eric Overby Promoted to Catherine and Edwin Wahlen Professorship

2019

Scheller Business Insights

Mobile Data and Digital Inequality Featuring Eric Overby and Sri Narasimhan

Research Publications

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Type

Year	Title	Journal	Author(s)	Type
2025	Can Improvements to Mobile Internet Service Help Reduce Digital Inequality? An Empirical Analysis of Education and Overall Data Consumption	Management Science	Kannan, Karthik B.N. Overby, Eric Narasimhan, Sri	Published Papers	View
Karthik Babu Nattamai Kannan, Eric Overby and Sri Narasimhan, “Can Improvements to Mobile Internet Service Help Reduce Digital Inequality? An Empirical Analysis of Education and Overall Data Consumption”. Management Science, July 2025, Vol. 71 (7), pp. 5419-5440 (lead article).
2023	Do Political Differences Inhibit Market Transactions? An Investigation in the Context of Online Lending	Management Science	Wang, Hongchang Overby, Eric	Published Papers	View
Hongchang Wang and Eric Overby, “Do Political Differences Inhibit Market Transactions? An Investigation in the Context of Online Lending”. Management Science, August 2023, Vol. 69 (8), pp. 4685-4706.
2022	How Does Online Lending Influence Bankruptcy Filings? Evidence from a Natural Experiment	Management Science	Wang, Hongchang Overby, Eric	Published Papers	View
Hongchang Wang and Eric Overby, “How Does Online Lending Influence Bankruptcy Filings? Evidence from a Natural Experiment”. Management Science, May 2022, Vol. 68 (5), pp. 3309-3329.
2022	Spillovers from Online Engagement: How a Newspaper Subscriber’s Activation of Digital Paywall Access Affects Her Retention and Subscription Revenue	Management Science	Pattabhiramaiah, Adithya Overby, Eric Xu, Lizhen	Published Papers	View
Adithya Pattabhiramaiah, Eric Overby, and Lizhen Xu, “Spillovers from Online Engagement: How a Newspaper Subscriber’s Activation of Digital Paywall Access Affects Her Retention and Subscription Revenue”. Management Science, May 2022, Vol. 68 (5), pp. 3175-3973.
2021	Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time	Management Science	Ransbotham, Sam Overby, Eric Jernigan, Michael	Published Papers	View
Sam Ransbotham, Eric Overby, and Michael Jernigan, “Electronic Trace Data and Legal Outcomes: The Effect of Electronic Medical Records on Malpractice Claim Resolution Time”. Management Science, July 2021, Vol. 67 (7), pp. 4341-4361.
2019	How Do Adopters Transition Between New and Incumbent Channels?	MIS Quarterly	Overby, Eric Ransbotham, Sam	Published Papers	View
Eric Overby and Sam Ransbotham, “How Do Adopters Transition Between New and Incumbent Channels?”. MIS Quarterly, March 2019, Vol. 43 (1), pp. 185-205.
2017	Electronic Commerce, Spatial Arbitrage, and Market Efficiency	Information Systems Research	Subramanian, Hemang Overby, Eric	Published Papers	View
Hemang Subramanian and Eric Overby, “Electronic Commerce, Spatial Arbitrage, and Market Efficiency”. Information Systems Research, March 2017, Vol. 28 (1), pp. 97-116.
2015	The Effect of Electronic Commerce on Geographic Purchasing Patterns and Price Dispersion	Management Science	Overby, Eric Forman, Chris	Published Papers	View
2015	How Reduced Search Costs and the Distribution of Bidder Participation Affect Auction Prices	Management Science	Overby, Eric Kannan, Karthik	Published Papers	View
Eric Overby and Karthik Kannan, “How Reduced Search Costs and the Distribution of Bidder Participation Affect Auction Prices”. Management Science, June 2015, Vol. 61(6), pp. 1398-1420.
2014	Physical and Electronic Wholesale Markets: An Empirical Analysis of Product Sorting and Market Function	Journal of Management Information Systems	Overby, Eric Mitra, Saby	Published Papers	View
Eric Overby and Saby Mitra, “Physical and Electronic Wholesale Markets: An Empirical Analysis of Product Sorting and Market Function.” Journal of Management Information Systems, Fall 2014, Vol. 31(2), pp. 11-45. (Lead article).
2012	A Transaction-Level Analysis of Spatial Arbitrage: The Role of Habit, Attention, and Electronic Trading	Management Science	Overby, Eric Clarke, Jonathan	Published Papers	View
2010	The Design, Use, and Consequences of Virtual Processes	Information Systems Research	Overby, Eric Slaughter, Sandra Konsynski, Benn	Published Papers	View
Eric Overby, Sandra Slaughter, and Benn Konsynski, “The Design, Use, and Consequences of Virtual Processes,” Information Systems Research, December 2010, Vol. 21(4), pp. 700-710.
2009	Electronic and Physical Market Channels: A Multi-Year Investigation in a Market for Products of Uncertain Quality	Management Science	Overby, Eric	Published Papers	View
Eric Overby and Sandy Jap, “Electronic and Physical Market Channels: A Multi-Year Investigation in a Market for Products of Uncertain Quality,” Management Science, June 2009, Vol. 55(6), pp. 940-957.
2008	Process Virtualization Theory and the Impact of Information Technology	Organization Science	Overby, Eric	Published Papers	View
Eric Overby, “Process Virtualization Theory and the Impact of Information Technology,” Organization Science, March-April 2008, Vol. 19(2), pp. 277-291.
2006	Enterprise Agility and the Enabling Role of Information Technology	European Journal of Information Systems	Overby, Eric Bharadwaj, Anandhi Sambamurthy, V.	Published Papers	View
Eric Overby, Anandhi Bharadwaj, and V. Sambamurthy, “Enterprise Agility and the Enabling Role of Information Technology,” European Journal of Information Systems, April 2006, Vol. 15(2), pp. 120-131.

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