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Operations Management

Operations Management (OM) is the functional area of business primarily devoted to the creation, planning, and management of the resource capabilities used by a firm to create products or services.

The resource capabilities are comprised of the work force (e.g., skills), technology (e.g., manufacturing equipment and information-based technology), and processes (e.g., supply chain, inventory-distribution system, quality control system, material flow system, production planning methods, monitoring system, etc.) all of which typically represent a significant portion of a firm's total costs and controllable assets.

Since resource capabilities determine the types of products and services a firm can offer to the marketplace as well as the associated cost (price), quality attributes, and lead-times necessary to meet demand, the operations function is a critical driver of competitive advantage. Moreover, recent forces such as technology change and increased competition in cost, time and quality have elevated the extent of distinctive competence that can be obtained from the effective management of the operations function.

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Operations Management Faculty

Profile image for Robert Burgess
Robert Burgess
  • Academic Professional
Profile image for Andre Calmon
Andre Calmon
  • Assistant Professor
Profile image for Cheryl Gaimon
Cheryl Gaimon
  • Regents Professor
  • Chairholder
Profile image for Soumen Ghosh
Soumen Ghosh
  • Senior Associate Dean
  • Professor
  • Professorship
Profile image for Manpreet S. Hora
Manpreet S. Hora
  • Associate Professor
Profile image for Basak Kalkanci
Basak Kalkanci
  • Associate Professor
  • PhD Coordinator
Profile image for Tim Martin
Tim Martin
  • Lecturer
Profile image for Bob Myers
Bob Myers
  • Senior Lecturer
Profile image for Morvarid Rahmani
Morvarid Rahmani
  • Associate Professor
Profile image for Karthik Ramachandran
Karthik Ramachandran
  • Area Coordinator
  • Professor
Profile image for Tatiana Rudchenko
Tatiana Rudchenko
  • Senior Lecturer
Profile image for Vinod Singhal
Vinod Singhal
  • Professor
  • Chairholder
Profile image for Ravi Subramanian
Ravi Subramanian
  • Professor
Profile image for L. Beril Toktay
L. Beril Toktay
  • Professor
  • Chairholder
Profile image for Qiuping Yu
Qiuping Yu
  • Associate Professor