A “triple-dipper,” Smith earned his B.S. in Information and Computer Science, M.S. in Management, and Ph.D. in Management from the Georgia Institute of Technology. His doctoral research examined the financial characteristics of firms entering into large information systems outsourcing agreements.
In his role as a faculty member, Smith serves as a key liaison between ITM faculty, students, and the business community, actively promoting internship and employment opportunities and facilitating interaction through case competitions, professional development events, and student club activities.
Smith’s excellence in teaching and service has been recognized with several awards. In Spring 2015, he received the CETL Undergraduate Educator Award, honoring outstanding contributions by non-tenure-track faculty. In Spring 2021, he was the recipient of the Ernest Scheller Jr. Award, which recognizes a faculty or staff member who models exceptional service and leadership within the Scheller College of Business.
Before his academic career, Smith gained industry experience as a systems analyst, designer, and programmer specializing in production planning and inventory control for the textiles and apparel sectors. He designed and maintained systems supporting custom kitting/picking/packing, order entry, bill of materials, material requirements planning (MRP), distribution requirements planning (DRP), forecasting, sourcing, cash application, accounts receivable, and payroll.
Smith has also contributed to student life and campus organizations, advising Greek life and other student groups. He has served his community for many years as an officer or board member for various professional groups including the International Association for the Fantastic in the Arts and the Information Systems & Computing Academic Professionals. His scholarship has been published in leading venues including Communications of the ACM, Journal of MIS, DATABASE for Advances in Information Systems, and the European Journal of Operational Research. Smith currently contributes to the field as a technical editor for the Journal of Information Systems Education (JISE).