Research

Information Technology

Working Papers

Xu, Lizhen, Jason Duan, Yu Jeffrey Hu, Yuan Cheng, and Yan Zhu. 2018. “A Dynamic Structural Model for Heterogeneous Mobile Data Consumption and Targeted Promotion.” Information Systems Research. Forthcoming.
Xu, Jiao, Chris Forman, and Yu Jeffrey Hu. 2018. “Battle of the Internet Channels: How Do Mobile and Fixed-Line Quality Drive Internet Use?” Information Systems Research. Forthcoming.
Description
Huang, P., M. Ceccagnoli, C. Forman, and D.J. Wu, “IT Knowledge Spillovers and Productivity: Evidence from Enterprise Software,” Working Paper, University of Maryland and Georgia Institute of Technology, 2013.

Published Papers

Chen, Hailiang, Yu Jeffrey Hu, and Michael D. Smith. 2017. “The Impact of eBook Distribution on Print Sales: Analysis of a Natural Experiment.” Management Science. Forthcoming.
Dou, Yifan, Yu Jeffrey Hu, and D.J. Wu. 2017. “Selling or Leasing? Pricing Information Goods with Depreciation of Consumer Valuation.” Information Systems Research. Forthcoming.
Hu, Yu Jeffrey, Jiwoong Shin, and Zhulei Tang. 2016. “Incentive Problems in Performance-based Online Advertising: Cost-per-Click vs. Cost-per-Action.” Management Science, 62(7) 2022-2038.
Shen, Wenqi, Yu Jeffrey Hu, and Jackie Rees. 2015. “Competing for Attention: An Empirical Study of Online Reviewers’ Strategic Behaviors.” MIS Quarterly, 39(3) 683-696.
Chen, Hailiang, Prabuddha De, and Yu Jeffrey Hu. 2015. “IT-Enabled Broadcasting in Social Media: An Empirical Study of Artists’ Activities and Music Sales.” Information Systems Research, 26(3) 513-531.
Chen, Hailiang, Prabuddha De, Yu Jeffrey Hu, and Byoung-Hyoun Hwang. 2014. "Wisdom of Crowds: The Value of Stock Opinions Transmitted Through Social Media." Review of Financial Studies. http://ssrn.com/abstract=1807265
Hu, Yu Jeffrey, and Zhulei Tang. 2014. “The Impact of Sales Tax on Remote Sales: Evidence from a Natural Experiment.” International Journal of Industrial Organization, 32, 84-90.
De, Prabuddha, Yu Jeffrey Hu, and Mohammad Rahman. 2013. “Product-Oriented Web Technologies and Product Returns: An Exploratory Study.” Information Systems Research, 24(4) 998-1010.
Brynjolfsson, Erik, Yu Jeffrey Hu, and Duncan Simester. 2011. “Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales.” Management Science, 57(8) 1373-1386.
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Michael D. Smith. 2010. “Long Tails vs. Superstars: The Effect of Information Technology on Product Variety and Sales Concentration Patterns.” Information Systems Research, 21(4) 736-747.
De, Prabuddha, Yu (Jeffrey) Hu, and Mohammad Rahman. 2010. “Technology Usage and Online Sales: An Empirical Study.” Management Science, 56(11) 1930-1945.
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Mohammad Rahman. 2009. "Battle of The Retail Channels: How Product Selection and Geography Drive Cross-channel Competition." Management Science, 55(11) 1755-1765. http://ssrn.com/abstract=995647
Simester, Duncan, Yu (Jeffrey) Hu, Erik Brynjolfsson, and Eric Anderson. 2009. “Dynamics of Retail Advertising: Evidence from a Field Experiment.” Economic Inquiry, 47(3) 482-499.
Tang, Zhulei, Yu (Jeffrey) Hu, and Michael D. Smith. 2007. “Gaining Trust through Online Privacy Protection: Self-Regulation, Mandatory Standards, or Caveat Emptor.” Journal of Management Information Systems, 24(4) 153-173.
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Michael D. Smith. 2003. “Consumer Surplus in the Digital Economy: Estimating the Value of Increased Product Variety at Online Booksellers.” Management Science, 49(11) 1580-1596.
Ren, Charlotte, Ye Hu, Yu (Jeffrey) Hu, and Jerry Hausman. 2011. “Managing Product Variety and Collocation in a Competitive Environment: An Empirical Investigation of Consumer Electronics Retailing.” Management Science, 57(6) 1009-1024.
August, Terrence, Duy Dao, and Marius Florin Niculescu, "Economics of Ransomware: Risk Interdependence and Large-Scale Attacks", Forthcoming in Management Science, 2021
Retana, German, Chris Forman, Sridhar Narasimhan, Marius Florin Niculescu, and D. J. Wu, "Technology Support and Post-Adoption IT Service Use: Evidence from the Cloud", Management Information Systems Quarterly, 2018, Vol. 42(3), pp. 961-978
M. F. Niculescu, D.J. Wu, L. Xu. "Strategic Intellectual Property Sharing: Competition on an Open Technology Platform Under Network Effects", Information Systems Research, 2018, Vol. 29(2), pp. 498-519
Hann,I-H, B. Koh, and M. F. Niculescu, "The Double-Edged Sword of Backward Compatibility: The Adoption of Multi-Generational Platforms in the Presence of Intergenerational Services", Information Systems Research, 2016, Vol. 27, No. 1, pp. 112-130
August, Terrence, Marius Florin Niculescu, and Hyo-duk Shin, "Cloud Implications on Software Network Structure and Security Risks", Information Systems Research, 2014, Vol. 25(3), pp. 489-510 (article + ecompanion)
Niculescu, Marius Florin and D. J. Wu, "Economics of Free Under Perpetual Licensing: Implications for the Software Industry", Information Systems Research, 2014, Vol. 25(1), pp. 173-199 (article + ecompanion)
August, Terrence and Marius Florin Niculescu, "The Influence of Software Process Maturity and Customer Error Reporting on Software Release and Pricing", Management Science, 2013, Vol. 59(12), pp. 2702-2726
Dou, Yifan, Marius Florin Niculescu, and D. J. Wu, "Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services", Information Systems Research, 2013, Vol. 24(1), pp. 164-185
Niculescu, Marius Florin, Hyo-duk Shin, and Seungjin Whang, "Underlying Consumer Heterogeneity in Markets for Subscription-Based IT Services with Network Effects", Information Systems Research, 2012, Vol. 23 (4), pp. 1322-1341 (article + ecompanion)
Niculescu, Marius Florin and Seungjin Whang, "Codiffusion of Wireless Voice and Data Services: An Empirical Analysis of the Japanese Mobile Telecommunications Market", Information Systems Research, 2012, Vol. 23 (1), pp. 260-279
Description
Ceccagnoli, M., C. Forman, P. Huang, and D.J. Wu, “Digital Platforms: When is Participation Valuable?” Communications of the ACM, Vol. 57, No. 2, pp. 38-39, February 2014.
Ceccagnoli, M., C. Forman, P. Huang, and D.J. Wu, “Co-creation of Value in a Platform Ecosystem: The Case of Enterprise Software,” MIS Quarterly, Vol. 36, No. 1, pp. 263-290, March 2012.
Dai, R., S. Narasimhan, and D.J. Wu, “Buyer's Efficient E-Sourcing Structure: Centralize or Decentralize?,” Journal of Management Information Systems, Vol. 22, No. 2, pp. 141-164, Fall 2005.
Dou, Y., M. Niculescu, and D.J. Wu, “Engineering Optimal Network Effects via Social Media Features and Seeding in Markets for Digital Goods and Services,” Information Systems Research, Vol. 24, No. 1, pp. 164-185, March 2013.
Hitt, L., D. J. Wu, and X. Zhou, "Investment in Enterprise Resource Planning: Business Impact and Productivity Measures," Journal of Management Information Systems, Vol. 19, No. 1, pp. 71-98, Summer 2002.
Huang, P., M. Ceccagnoli, C. Forman, and D.J. Wu, “Appropriability Mechanisms and the Platform Partnership Decision: Evidence from Enterprise Software,” Management Science, Vol. 59, No. 1, pp. 102-121, January 2013.
Kleindorfer, P. and D. J. Wu, "Integrating Long- and Short-term Contracting via Business-to-Business Exchanges for Capital-Intensive Industries," Management Science, Vol. 49, No. 11, pp. 1597-1615, November 2003.
Levi, M., P. Kleindorfer, and D.J. Wu, “Codifiability, Relationship-Specific Information Technology Investment, and Optimal Contracting,” Journal of Management Information Systems, Vol. 20, No. 2, pp. 77-98, Fall 2003.
Niculescu, M. and D. J. Wu, “Economics of Free Under Perpetual Licensing: Implications for the Software Industry,” Information Systems Research, Vol. 25, No. 1, pp. 173-199, March 2014.
Tunca, T., D.J. Wu, and F. Zhong, “An Empirical Analysis of Price, Quality, and Incumbency in Procurement Auctions,” Manufacturing and Service Operations Management (M&SOM), 16(3): 346-364.
Wu, D.J., M. Ding, and L. Hitt, “IT Implementation Contract Design: Analytical and Experimental Investigation of IT Payoff, Learning and Contract Structure,” Information Systems Research, Vol. 24, No. 3, pp. 787-801, September 2013.
Wu, D. J. and P. Kleindorfer, "Competitive Options, Supply Contracting and Electronic Markets," Management Science, Vol. 51, No. 3, pp. 452-466, March 2005.
Adithya Pattabhiramaiah, Eric M. Overby, and Lizhen Xu. 2021. "Spillovers from Online Engagement: How A Newspaper Subscriber's Activation of Digital Paywall Access Affects Her Retention and Subscription Revenue," Management Science, forthcoming.
Lizhen Xu, Jason A. Duan, Yu (Jeffrey) Hu, Yuan Cheng, and Yan Zhu. 2019. "Forward-Looking Behavior in Mobile Data Consumption and Targeted Promotion Design: A Dynamic Structural Model," Information Systems Research, Vol. 30, No. 2, pp. 616-635.
Marius F. Niculescu, D.J. Wu, and Lizhen Xu. 2018. "Strategic Intellectual Property Sharing: Competition on an Open Technology Platform Under Network Effects," Information Systems Research, Vol. 29, No. 2, pp. 498-519.
Haoying Sun and Lizhen Xu. 2018. "Online Reviews and Collaborative Service Provision: A Signal-Jamming Model," Production and Operations Management, Vol. 27, No. 11, pp. 1960-1977.
Lizhen Xu, Jason A. Duan, and Andrew Whinston. 2014. "Path to Purchase: A Mutually Exciting Point Process Model for Online Advertising and Conversion," Management Science, Vol. 60, No. 6, pp. 1392-1412.
Lizhen Xu, Jianqing Chen, and Andrew Whinston. 2012. "Effects of the Presence of Organic Listing in Search Advertising," Information Systems Research, Vol. 23, No. 4, pp. 1284-1302.
Lizhen Xu, Jianqing Chen, and Andrew Whinston. 2011. "Price Competition and Endogenous Valuation in Search Advertising," Journal of Marketing Research, Vol. 48, No. 3, pp. 566-586.
Lizhen Xu, Jianqing Chen, and Andrew Whinston. 2010. "Oligopolistic Pricing with Online Search," Journal of Management Information Systems, Vol. 27, No. 3, pp. 111-141.
Jianqing Chen, Lizhen Xu, and Andrew Whinston. 2010. "Managing Project Failure Risk through Contingent Contracts in Procurement Auctions," Decision Analysis, Vol. 7, No. 1, pp. 23-39.
“Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness,” with Zhanfei Lei and Dezhi Yin, Information Systems Research, forthcoming.
"Anger in Online Reviews: Unhelpful but Persuasive?" with Dezhi Yin and Samuel Bond, MIS Quarterly, forthcoming.
"More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective," with Chih-Hung Peng and Dezhi Yin, Information Systems Research, Vol. 31, No. 3, September 2020, 913-928.
"Keep Your Cool or Let It Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews,” with Dezhi Yin and Samuel Bond, Journal of Marketing Research, Vol. LIV, June 2017, 447-463.
“Knowledge Sharing in Online Health Communities: A Social Exchange Theory Perspective,” with Zhijun Yan, Tianmei Wang and Yi Chen, Information and Management, Vol. 53, No. 5, July 2016, 643 – 653.
“Information Technology, Cross-Channel Capabilities, and Managerial Actions: A Longitudinal Study of the U.S. Apparel Industry,” with Jifeng Luo and Ming Fan, Journal of the Association for Information Systems, Vol. 17, No. 5, May 2016, 308 – 327.
"When Do Consumers Value Positive versus Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth," with Dezhi Yin and Saby Mitra, Information Systems Research,Vol. 27, No. 1, March 2016, 131 – 144.
“Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews,” with Dezhi Yin and Samuel Bond, MIS Quarterly, Vol. 38, No. 2, June 2014, 539-560.
“Why Do Users Continue Using Social Networking Sites? An Exploratory Study of Members in the United States and Taiwan,” with Yi-Cheng Ku and Rui Chen, Information and Management, Vol. 50, Issue 7, November 2013, 571-581.
“The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction,” with Jifeng Luo and Sulin Ba, MIS Quarterly, Vol. 36, No. 4, December 2012, 1131 - 1144.
“The Effects of Web Assurance Seals on Consumers’ Initial Trust in an Online Vendor: A Functional Perspective,” with Xiaorui Hu, Guohua Wu and Yuhong Wu, Decision Support Systems, Vol. 48, No. 2, January 2010, 407-418.
“Determinants of Online Merchant Rating: Content Analysis of Yahoo Merchant Comments,” with Zhe Qu and Clifford Haizheng Li, Decision Support Systems, Vol. 46, No. 1, December 2008, 440-449.
“Effects of a Reputation Feedback System on an Online Consumer-to-Consumer Auction Market,” with Jian Yang and Xiaorui Hu, Decision Support Systems, Vol. 44, No. 1, November 2007, 93-105.
“The Effectiveness of Escrow Model: An Experimental Framework for Dynamic Online Environments,” with Xiaorui Hu and Zhangxi Lin, Journal of Organizational Computing and Electronic Commerce, Vol. 17, No. 2, 2007, 119-143.
“Factors Affecting Payment Choices in Online Auctions: A Study of eBay Traders,” with Clifford Haizheng Li, Decision Support Systems, Vol. 42, No. 2, November 2006, 1076-1088.
"Choice of Transaction Channels: The Effects of Product Characteristics on Market Evolution," with Sulin Ba, Jan Stallaert, and Andrew B. Whinston, Journal of Management Information Systems, Vol. 21, No. 4, Spring 2005, 173-197.
"Health of Electronic Communities: An Evolutionary Game Approach," with Xianjun Geng and Andrew B. Whinston, Journal of Management Information Systems, Vol. 21, No. 3, Winter 2004-5, 83-110.
"Hope or Hype: On the Viability of Escrow Services as Trusted Third Parties in Online Auction Environments," with Xiaorui Hu, Zhangxi Lin, and Andrew B. Whinston, Information Systems Research, Vol. 15, No. 3, September 2004, 236-249.
"Building Trust in Online Auction Markets through an Economic Incentive Mechanism," with Sulin Ba and Andrew B. Whinston, Decision Support Systems, Vol. 35/3, 2003, 273-286.

Practitioner Publications

Brynjolfsson, Erik, Yu Jeffrey Hu, and Mohammad Rahman. 2013. “Competing in the Age of Omnichannel Retailing.” MIT Sloan Management Review.
Brynjolfsson, Erik, Yu (Jeffrey) Hu, and Michael D. Smith. 2006. “From Niches to Riches: The Anatomy of the Long Tail.” MIT Sloan Management Review, 47(4) 67-71.