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Business, Environment and Society Speaker Series: Qiuping Yu, Georgia Tech (Virtual)

 This event occurred in the past.

Monday, October 12



Georgia Tech Scheller College of Business



“What Are the Economic and Social Impacts of Algorithm-Driven Scheduling Practices?"


This is a recorded webinar,  WATCH THE LINK HERE


Qiuping YuThe Ray C. Anderson Center for Sustainable Business (“Center”) invites you to the next talk in our Business, Environment, and Society Speaker Series!

Qiuping Yu, Assistant Professor of Operations Management, will give a talk entitled “Workforce Management: Economic and Social Impact of Modern Scheduling Practice?”  Companies often practice just-in-time scheduling and schedule their employees on the fly especially in the sectors of service, retail and manufacturing. While such just-in-time scheduling practice has become prevalent with advanced software and it may be effective in reducing the labor cost, it has a potential to create highly unpredictable schedules for the workers and may potentially hurt worker’s productivity. This talk will explore the issues around just-in-time scheduling, the role of minimum wage and other social and economic considerations by addressing and discussing the following questions:

  • What are the social and economic impacts of just-in-time scheduling?
  • When scheduling their employees, how can companies balance economic success with social performance goals?
  • What role does minimum wage play in a company’s scheduling practices?

Yu will share her research, which was the subject of a recent HBR article; engage in a Q&A with Center Faculty Director Beril Toktay and Center-affiliated faculty member Manpreet Hora; and take questions from the audience. Yu’s work has strong implications for individuals whose work addresses the intersection of service operations and social performance. You won’t want to miss the opportunity to learn more about this fascinating topic!

Speaker Bio:

Qiuping Yu is assistant professor of Operations Management and Business Analytics at the Georgia Tech Scheller College of Business. Her broad research interests lie in the areas of service operations. Recently, she has studied how operational capacity decisions (e.g., staffing and scheduling) shape customer and worker behavior in industries such as call centers, restaurants, and ride-sharing platforms. Her research has been published in journals such as Management Science. Yu earned her Ph.D. in Operations Research and M.A. in Economics from Northwestern University.


This is a recorded webinar,  WATCH THE LINK HERE





The Ray C. Anderson Center for Sustainable Business was founded in 2013 to act as a catalyst and connector, bringing together students, research faculty, companies, and entrepreneurs to create an environment where business-driven solutions to sustainability challenges can take shape and thrive. In all, Scheller provides students unparalleled breadth in environmental sustainability, ethics, corporate social responsibility, social entrepreneurship, and values-based leadership.